Choosing to pursue surrogacy is a big decision. Whether you are an Intended Parent hoping to grow your family or a woman considering becoming a Gestational Carrier, you likely have plenty of questions about what the journey will look like and who will be there to help along the way.

One of the most common questions is:

What does a surrogacy agency actually do?

A surrogacy agency does much more than introduce Intended Parents to a potential Gestational Carrier. A good agency provides guidance, coordination, communication, and ongoing support throughout the journey, helping everyone understand what comes next and ensuring important details don’t fall through the cracks.

At An Eggceptional Match, we believe the relationship between Intended Parents and their Gestational Carrier is one of the most important parts of the surrogacy journey. Our role is to help establish that relationship, coordinate the many moving pieces, and provide continued support from matching through pregnancy and beyond. Let’s take a closer look at what you should expect from a surrogacy agency!

1. Matching: Finding compatibility beyond medical qualifications.

At AEM, matching goes beyond medical qualifications. We take the time to get to know both our Intended Parents and Gestational Carriers, considering personalities, expectations for the journey and postpartum, communication preferences, likes and dislikes, and the type of relationship each hopes to establish.

Our goal is to find a match where both parties feel comfortable, understood, and excited about moving forward together.

2. Screening and Coordination: Appointments, travel, records and beyond.

Once matched, AEM provides ongoing surrogacy case management and support throughout the journey. From coordinating screening appointments and travel arrangements to submitting reimbursements through escrow and keeping everyone informed of upcoming milestones and next steps, our team helps manage the many moving pieces. Our goal is to ensure Intended Parents and Gestational Carriers feel supported, informed, and never left wondering what comes next.

3. Legal & Insurance Referrals: Connecting everyone with the appropriate professionals.

Having the right professionals involved is an important part of a successful surrogacy journey. A knowledgeable surrogacy agency will help connect Intended Parents and Gestational Carriers with experienced insurance professionals and reproductive attorneys who can guide them through the process. Insurance professionals can help review coverage options, insurance needs, and life insurance considerations, while attorneys guide both parties through the Gestational Carrier Agreement (GCA), parentage orders, and other legal requirements.

These third-party referrals and professional relationships are an important part of supporting and protecting everyone involved. We take care to connect our Intended Parents and Gestational Carriers with professionals who share our commitment to providing the same level of care, communication, and support they have come to expect from AEM.

4. Financial Coordination: Third-party escrow, compensation, and disbursements.

Surrogacy is a significant financial commitment, and protecting everyone involved matters. At An Eggceptional Match (AEM), we work with independent, third-party escrow professionals to help ensure intended parents’ funds are protected, gestational carrier compensation is secure, and pregnancy-related medical expenses are covered.

We also understand that timely payments matter. From carrier compensation to medical invoices and professional fees, our team helps coordinate with escrow professionals to keep financial obligations organized and payments moving throughout the journey.

It’s another way AEM helps provide peace of mind and support from beginning to end.

5. Ongoing Case Management: Pregnancy updates, milestones, communication, and support.

At AEM, our support doesn’t stop at the match! We provide ongoing surrogacy case management throughout your journey, celebrating every milestone alongside you. From guidance on what to expect next and helpful professional referrals to answering questions, offering support, or simply lending an ear, our team is here every step of the way. We believe exceptional support means being there for the exciting moments, the challenging days, and everything in between.

6. Postpartum Support: Continued assistance after delivery.

Our support doesn’t stop at delivery! We stay connected with both intended parents and gestational carriers as everyone settles into their new normal. We help ensure the carrier completes her six-week postpartum checkup, assist with coordinating outstanding medical invoices, and remain available for questions and support along the way. One of our favorite moments is reconnecting with everyone to celebrate the baby’s first birthday!

More Than a Surrogacy Match – A Partner Throughout Your Journey

Choosing a surrogacy agency means choosing the team that will walk alongside you through one of life’s most meaningful experiences. At An Eggceptional Match, we believe eggceptional support goes beyond matching. From your first conversation to delivery, postpartum recovery, and the milestones that follow, we are here to help make your journey as supported and organized as possible. We would love to connect and help you take the next step!