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Frequently Asked Questions
Intended Parent

How long does it take to be matched?

An Eggceptional Match is a full service agency that custom matches you. The length of time can vary. A match can be successful within in a few weeks or sometimes it can take a few months. It is possible that a match does not occur. A custom and thoughtful match depends on many factors including personalities, location, fees, insurance coverage and compatible moral/ethical beliefs. Although we realize you are eager to get started on your journey, we strive to ensure the best possible match based on all parties’ desires and needs.

Does An Eggceptional Match coordinate cycles out of state?

Yes. AEM matches Intended parents to egg donors and surrogates throughout the United States and globally.

What types of rules/laws are in place to protect us?

An Eggceptional Match will refer legal counsel to you in the state that you intend to perform your medical treatment. Laws vary from state to state and change often.

What kind of legal contract is required to protect us and the GC?

Your contract will be specifically originated for gestational surrogacy in the state where the birth will take place. It will include all information pertaining to finances, the birth plan and all expectations of both parties. In Colorado a PBO (pre-birth order) will determine the legal parent(s) of the offspring prior to delivery.

What happens if the GC changes her mind about carrying our baby, before or during the process? Do we have anything to protect us legally?

Since we do not arrange traditional surrogacy (where the baby has a biological link to the GC) you are more protected. All of your (and her) rights and responsibilities will be detailed in your contract and notarized prior to filing with the state in which the birth takes place. Our GC’s are very closely screened both medically and psychologically prior to being fully approved for embryo transfer

What is the likelihood that a GC who has delivered twins for every surrogacy will have the same result with us?

This will largely depend on the number and quality of the embryos you transfer in to the uterus.

What type of medical coverage for the carrier does the agency provide and what are the terms?

The medical insurance is your GC’s personal insurance coverage; assuming no exclusions exist (varies by policy). If the GC is uninsured, we will refer you to a 3rd party broker to assist you and your selected GC in securing a personal policy to be utilized during the pregnancy and delivery.

Is there an emergency number for 24/7 contact?

We do supply an after-hours number, however, for true medical emergencies you would be advised to call 911 or your fertility doctor for an immediate medical need.

If the agency cancels the cycle because of poor performance/unqualified carrier will the agency rematch intended parents with no extra charges?

The agency is not responsible for making that decision. This is a decision made by your fertility doctor. You will be responsible for all charges related to that cycle up to the point of cancellation. Charges by the agency are determined by where you are in the process at the time of cancellation.

How are egg donors selected?

An Eggceptional Match reviews each application extensively before approval. We disqualify women who have medical and social histories that make them unacceptable for donation. We seek healthy women who do not have any genetic problems that could be passed on to a child.

How much will the egg donation process cost?

There are many factors that can contribute to the cost of your cycle. Please visit our Donor Egg Program (Intended Parents)’s page to view a Fees and Payment Schedule or call our office directly.

Does the agency adhere to the American Society of Reproductive Medicine Guidelines for Oocyte Donation?


Has the agency been involved in any lawsuits or legal disputes?


Will we have to adopt our baby once its born since I did not deliver my baby?

Not in Colorado. Colorado offers a pre-birth order which is filed between 18-20 weeks’ gestation.  In other states this issue varies by statute and/or judge.

What is included in a legal contract that a GC would sign?

This is a very lengthy and detailed document that your referred counsel will draft and review with you prior to finalization and filings.

Once the baby is born, what is the process for legally making the child ours? How long does that take? How long do we have to remain in CO (or whatever state the GC is in) before taking the baby home to another state?

Laws and statues vary by state. In CO, we file a pre-birth order between 18-20 weeks’ gestation so that when your baby is born, your names are already on the birth certificate and identified as the legal parents. You can take your baby home as soon as he/she is discharged from the hospital. We will refer you to appropriate counsel to better guide you on the laws and statues in your state.

Why is it more expensive for a 2nd or 3rd time GC, rather than a first time GC?

You are paying for their experience. An experienced GC will not need as much hand holding and may offset expenses by successfully completing your cycle without disruptions or mistakes. In many cases proven GC’s already have maternity clothes and psychological screening that can be reused to save money for the prospective parent(s). Further they have proven themselves as responsible and emotionally stable women who are capable of fulfilling their obligations.

Is there financing available for IP’s?

Financing programs for IVF are available online but we do not refer to anyone directly at this time.  You may also discuss a payment plan or cash pay options directly with your IVF clinic. Not all clinics will participate.

Will we have to pay out of pocket for egg/sperm retrieval if our insurance does not cover it? How much does that usually run?

Yes. Fees vary largely by clinic. Please contact your clinic directly.

Does the agency provide a retainer agreement to be used between the agency and IPs?

Yes, we will send you an initial retainer agreement. Once your GC is medically and psychologically cleared through your clinic, the remainder of escrow will be collected.

Based on the applications, the GC sounds great, but what if they slip up and smoke, drink, get into an abusive situation that might harm them and/or the baby? What protects us?

Everyone goes into a surrogacy journey with the best of intentions. Contractually, it will be important for you to include any type of concerns or fears that may arise. A lot of embarking on a journey such as this one is not only legal contractual protection but blind faith as well. Staying in contact with your carrier and maintaining a healthy relationship will help to ensure everyone is on the same playing field.

What does a GC’s insurance cover that we will not have to pay? Why is it important for the GC to have surrogacy coverage on their insurance? How does that help us financially?

What is covered largely depends on the type of insurance the GC has. You will be responsible for any increase in premiums due to maternity benefits being utilized, co-pays and deductibles as it relates directly to the pregnancy. This insurance would not be utilized until an ongoing gestation is confirmed; any treatments leading up to the confirmed pregnancy would be the responsibility of the Intended parent(s).
It is extremely rare for an insurance policy to cover surrogacy so we search for policies that do not list exclusions.
A GC with her own insurance can save you money on monthly premiums throughout the pregnancy.

If we pay for the GC expenses does the agency provide an itemized list of expenses? Do we get this list before paying anything?

The fee schedule you agree to will provide a comprehensive list of expenses and AEM distributes a monthly itemized statement reflecting any payouts.

How much is the GC compensated? When is the compensation given to the GC? When will it be dispersed? Can the GC set her own level of compensation? What is it based on?

GC’s are compensated $30K and up. This is their base compensation not including initial stipends listed on the fee schedule. Compensation is paid out as the cycle progresses and as we reach successful milestones. Her base compensation does not begin until we have had two confirmed fetal heart beat ultrasounds.  Your GC’s funds will be dispersed on the first of each month. Yes, she can negotiate her reimbursement compensation and AEM counsels all GC’s on the subject. Compensation must be agreed upon by all parties and AEM will help mediate this process to help prevent any uncomfortable communication between parties.

Does the agency recommend an escrow service? If so how much money is needed up front to fund the escrow account?

No, at AEM we escrow our own cycles to ensure prompt payments to all providers and to your GC. We provide monthly accounting and keep all of our transactions transparent.

Does the agency provide a fair refund policy?

Yes, your initial $3000.00 retainer to begin screening your GC is partially refundable. If she fails any testing, you have the option to transfer that retainer to a new GC or request any remaining funds less $1500.00 administrative fee as well as fees used to reimburse your GC for out of pocket expenses incurred on your behalf during her screening.

Does the agency charge differently if we pay cash, check, or credit card?

No, however, we can only take cash (bank wire) or certified check for a surrogacy cycle given the large escrow needs.

Can the cost be lessened/reduced at all?

Cost depends on the GC you choose, her insurance coverage, travel expense and reimbursements. AEM negotiates all rates and expenses on your behalf in an effort to save funds whenever possible.

Can some items be removed from the fee list if they are deemed not needed or necessary?

The fee schedule is a comprehensive list of potential expenses to help with your budgeting needs. The overall escrow amount will be determined and outlined in the legal contract and a complete list of the expenses that you will encounter will be outlined in detail.

Are the fees refundable if we change our mind, or if the GC backs out of the agreement?

Some are refundable. The agency and GC both earn fees as the cycle progresses. If the cycle is cancelled due to no fault of your own prior to beginning any medications, you are entitled to a refund of the agency retainer minus a $1500.00 administrative fee. Your entire fee is transferable to another GC in the event that you decide to choose an alternative candidate from the AEM program. There are additional fees to interview, screen and re-match you to a new GC however.

What happens in the situation if we only want a single child, but the IVF results in twins or more?

You should only transfer one embryo in most cases if you want a single child. If you do transfer more or your embryo splits and you end up with multiples, you need to ensure you are working with a carrier who is willing to selectively reduce if that is your desire. It is rare to find a doctor who will reduce a twin pregnancy as it’s no longer considered high risk…. although they do exist, it’s not commonly practiced or encouraged.

Should we risk going with a GC who has had miscarriages and pregnancy terminations?

Miscarriages can be typical and depending on the number of miscarriages and or cause, this could be a moot point. Terminations have no bearing on successful implantation unless they have had scarring from numerous procedures. Someone with the above status would be ruled out. In any case, a uterine evaluation is performed by your doctor before fully approving your selected GC.

Does the GC undergo a psychological screening before being placed on any prospective lists? Who performs this screening?

Our experienced GC’s have already been screened. This is typically done by in house staff at your fertility clinic or outsourced to a licensed social worker or Ph.D. specialized in our field. First timers are not screened until they are chosen as most clinics will dictate who they want to use for screening and require that the screening take place at the time of the cycle.

Does the GC’s religious preference or cultural beliefs have an effect on choosing us as IP’s?

Yes, it could. You will also have to be chosen by the GC candidate that you are interested in. This is equally as much her journey and she will have thoughts and input on the relationship.

If the GC is in another state, and we can go to minimal appointments, will we get the results of the appointments (especially the ultrasounds)?

Yes, the clinic will send the results directly to you, your GC and the agency. AEM will also take responsibility for updating all parties as information is provided.